We Make It Easy to Manage Your Expedited Shipping Needs

Express-1 is dedicated to providing the resources you need to make the best decisions about outgoing shipments, as well as staying up-to-date on the status of shipments in progress. From our ETrack solution to 24/7 customer service and service information documents, we provide you with all of the information needed.

 

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My shipping clerk inadvertently inputted the wrong address on the bill of lading and instead of the shipment heading to Virginia it was on the road to St. Louis. By the time we realized our error, the driver had been on the road for 6 hours in the wrong direction! He was a single driver and did not have the hours to get to the correct location. You quickly came up with correct course of action to cross dock the shipment at your sister company’s location and put it on a truck with a team that could go straight through to Roanoke. It is a pleasure to do business with Express-1; your people are cool under fire and are able to come up with workable solutions very quickly. Agile is not usually how I would describe a motor carrier but in this circumstance it is appropriate.

 

Traffic Manager
Manufacturing Company 


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