March 3, 2009

Jeff Curry, President
Express-1
429 Post Road
Buchanan, MI 49107

Dear Jeff:

On behalf of Brian Damiani and the NASSTRAC Provider Relations Committee, it is my pleasure to notify you that Express-1 has received the 2009 Carrier of the Year Award for the Expedited category. This prestigious award, sponsored by NASSTRAC and Logistics Management magazine, recognizes carriers that demonstrate excellence in performance and results. As you know, this survey enables shippers to grade only the carriers they utilize on a quantitative scale in the following areas:

• Customer Service - Overall Responsiveness, Employee Attitude, Problem-Solving, Dependability, and Sales Force Support
• Operational Excellence - Transit Time Standards, On-Time Delivery, Delivery Flexibility, Billing Accuracy, and Claims Resolution
• Pricing - Price Competitiveness, Pricing Structure, Flexibility, Contract Language
• Business Relationship - Strategic Partnership, National Account Manager Effectiveness, Years in Relationship
• Leadership/Technology - Electronic Capabilities, Visibility Tools, Industry Innovation, Leader in New Service Offerings

Because this is a shipper-driven award, your organization is to be commended for this recognition. I encourage you and the appropriate representatives from Express-1 to attend a special presentation of the 2009 NASSTRAC Awards on Monday, April 27, from 10:30a – 11:00a at the Buena Vista Palace Hotel in Orlando during the NASSTRAC Annual Conference & Logistics Expo.

At this time, we invite you or another top executive from your company to give a brief presentation (2-4 minutes in length) that addresses how you’re able to provide award-winning service in terms of the above criteria. Please confirm with me no later than March 30 who will be making the presentation and accepting the award on behalf of your organization (call 952-442-8850 ext. 201 or BrianE@NASSTRAC.org). Of course, we also encourage you and your associates to attend the entire conference, which has ample professional development and networking opportunities and covers topics critical to the success of today’s transportation industry.

Again, congratulations on receiving the 2009 NASSTRAC Carrier of the Year Award.

Warm regards,

Brian Everett, Executive Director
NASSTRAC